There is just no substitute for knowing your customers and the different issues they face while using your services or products. The right support tools make it easy. It’s frustrating to be on the receiving end of support when the tool or solution isn't adequate to describe your moods, emotions or issues. Thats why Ticket Master solution is here to help

Ticket Master Features

This are the various features that this excellent software has

  • Excellent and detailed dashboard
  • Automation of raised tickets to agents
  • Exellent reporting statistics to view progres of the site
  • Agent ratings, one click auto back up, logged activities , beautiful UI etc
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Easy and customizable settings to enable ease of operations

Ticket Master was done with the mind of non IT users. Therefore, all possible requirments has been incorporated in the settings module to enable you utilize the solution without always calling for help or support. From site name, to notifications, messages etc, can be set from the settings page

Nevertheless, we are still here to help you out in case you need any help.

Ticket Master Features

Excellent and organized way of viewing and asigning tickets to agents

  • General view of all tickets
  • Each category of ticket has been seprated for ease into staus (Open, pending or closed) with different colors to match them all
  • Agent ratings, one click auto back up, logged activities , beautiful UI etc
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Why choose Ticket Master?

  • 0Logged activities to ensure complience to company rules
  • Agents rating to check agents performance
  • 0Neat and awesome UI
  • 0Organized workflow