There is just no substitute for knowing your customers and the different issues they face while using your services or products. The right support tools make it easy. It’s frustrating to be on the receiving end of support when the tool or solution isn't adequate to describe your moods, emotions or issues. Thats why Ticket Master solution is here to help
Ticket Master was done with the mind of non IT users. Therefore, all possible requirments has been incorporated in the settings module to enable you utilize the solution without always calling for help or support. From site name, to notifications, messages etc, can be set from the settings page
Nevertheless, we are still here to help you out in case you need any help.
Excellent and organized way of viewing and asigning tickets to agents
We noticed a riased in sales in over 52.5 % when we started using Ticket Master. We discovered that clients were encouraged to buy our products knowing that issues (if any), would be solved efficently and promptly via the solution. Thanks guys
It is a long established fact that a customers are king, and when their issues and complaints are treated speedy and professionaly, it caue a trust bond to grow between them and companies.